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Available Online

Effective Communication -Level 1

Duration 3 hours

  • 3 hours
  • 39 British pounds
  • Location 1

Service Description

Assists with meeting Care Certificate theory requirements Course Outcomes. Upon successful completion of this course you will be able to: • Describe the importance of effective communication at work • Explain how to meet the communication and language needs, wishes and preferences of individuals • Explain how to promote effective communication • Describe the principles and practices relating to confidentiality • Explain the importance of handling information correctly • Train others in effective communication requirements within their healthcare working environment

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